GenU’s employment provider MatchWorks awarded licences to build workforces across Australia

MatchWorks, a leading provider of employment services across Australia, is pleased to announce today it has been awarded licences to deliver Workforce Australia by the Australian Government in six Employment Regions across four states.

Under the new employment model, MatchWorks will deliver Enhanced Services across Perth South, South-East Melbourne and Peninsula, Sydney South-West and Western Melbourne. MatchWorks will also expand its services in the Brisbane South-East region where it delivers Disability Employment Services. MatchWorks was further awarded the Employability Skills Training contract in the Somerset region, and was appointed to sub-panels across 20 regions nationally.  

Workforce Australia will replace jobactive from 1 July 2022 and was informed by extensive research and collaboration with over 1400 job seekers, employers and providers including MatchWorks. Workforce Australia job seekers will receive assistance to find a job via the Department’s Digital Employment Services Platform, or through tailored servicing by employment services providers like MatchWorks. Employers will also be able to access online recruitment services or a tailored recruitment solution via their local employment provider.

“We’re proud to be part of the next generation of employment services, delivering Workforce Australia on behalf of the Australian Government,” genU CEO, Clare Amies said.

“MatchWorks has had more than 20 years experience empowering people to reach their full potential through employment, and we’re committed to amplifying our community impact through the new employment service model.”   

GenU Executive General Manager, Recruitment, Employment and Training, Paul Barbaro said the new model will deliver employment support to those who need it most across Australia.

“MatchWorks was at the centre of the system redesign after delivering the New Employment Services Trial in the Adelaide South region and has seen the industry shift towards more targeted and tailored employment services,” Paul said.

“Under the new system, job seekers facing complex barriers to work will have greater access to programs, resources and services to equip them with the confidence and skills to secure sustainable employment. We’re also pivoting our employer services to help address the national skills shortage faced by Australian businesses. With the launch of our new Accelerator program next month, employers will gain access to a talent pool of industry job-ready candidates who will support the optimisation of business performance and sustainability.

“These initiatives will be a win-win for employers and job seekers, and we look forward to continuing our partnership with the Australian Government to deliver meaningful and sustainable employment outcomes for our clients.”  

Since the jobactive contract commenced in July 2015, MatchWorks has supported more than 163,000 Australian job seekers into sustainable employment. They have also partnered with more than 117,000 employers to build inclusive teams and support ongoing business sustainability and growth.

About MatchWorks

MatchWorks is one of Australia’s largest employment providers building inclusive workforces across Australia on behalf of the Australian Government. Since 1998, we have successfully placed more than 200,000 Australians into sustainable work with employers who value diversity in the workplace.

Our dedicated support and advocacy for people of all ages, abilities and backgrounds keeps our focus firmly on achieving our vision to build inclusive communities.

We’re also part of not-for-profit organisation, genU and reinvest our profits back into communities across Australia. This helps us achieve our mission to empower people to reach their full potential.

Visit to find out more about employment services for job seekers and employers, or contact us on 1300 13 23 63.