Our regional NSW offices move to remote servicing

Updated 26 August 2021

Following the latest lockdown announcements across regional NSW, our offices in this region have moved to phone and online employment servicing from Monday 16 August until Friday 10 September, inclusive.

Our teams, including our Health and Wellbeing professionals, are available to support clients during this unsettling time. Lockdowns and restrictions can be stressful and talking to one of our dedicated Health and Wellbeing team members can help you to find ways to support your mental health.

Please call your local office, or 1300 13 23 63 to arrange a time.

Mutual obligations on hold for job seekers

Mutual obligation requirements for job seekers and participants living in regional NSW were put on hold from Sunday 15 August and will remain in place until Tuesday 31 August 2021, inclusive.

It is relevant to job seekers in jobactive, Online Employment Services, Disability Employment Services, and participants in ParentsNext and the Community Development Program. 

Please visit the Department of Education, Skills and Employment website for more details.


Our teams will still be available to our NSW employers during lockdown. Please continue to reach out to your local office for employment services, including Health and Wellbeing support for employees placed through MatchWorks. Contact us for more details or call 1300 13 23 63.

If your business has been impacted by the COVID-19 outbreak, Service NSW may be able assist. Find out more about the support and resources available during this challenging time. For more details about local restrictions, please visit the NSW Government website.

Take care and stay safe.