Important update for Victorian job seekers and employers

Following the announcement of the Victorian 7-day lockdown, MatchWorks employment services will move to remote service delivery across Victoria.

Mutual obligations

Mutual obligation requirements have been suspended for job seekers and in Victoria from Thursday, 27 May 2021 to Monday, 7 June 2021 inclusive. This applies to jobactive, Online Employment Services, ParentsNext and Disability Service Participants. Victorian job seekers and participants will not be subject to compliance action or payment suspensions if they are unable to meet requirements for this period.

We’re here to support you

We will continue to provide our services online and via phone (including health and wellbeing support) for all Victorian job seekers from 9am Friday 28 May through to 5pm Friday 4 June.

Please reach out for support if you need it – we’re here to assist you through this challenging time and can help you access many services including mental health support if required. Employers can also continue to access our services remotely.

Subject to no additional announcements from the Victorian Government, MatchWorks offices across Victoria will re-open on Monday 7 June at 9am. We will keep you informed of any updates as they emerge.

For people impacted by COVID-19

To check if you have been to any of the public exposure sites in Victoria, please visit the following link for a full list and further advice > Public exposure sites.

Special circumstances exemptions will continue to be available from Services Australia for job seekers and participants who require them, including people directly impacted by COVID-19.

Coronavirus symptoms

We also encourage you to seek medical advice if you’re experiencing any COVID symptoms (including but not limited to cough, sore throat, shortness of breath, body aches or fatigue).

Support services over lockdown

If you or someone you know needs support over the lockdown, the following services are available:

Lifeline 13 11 14

Lifeline Text Service 0477 131 114

Suicide Call Back Service 1300 65 94 67

Beyond Blue 1300 22 46 36

MensLine Australia 1300 78 99 78

1800RESPECT 1800 737 732 or call 000 if in immediate danger.

Take care.