Supporting our employers through COVID-19

Supporting our local communities including employers is critical to our teams across Australia. That’s why we have compiled a list of answers to our most frequently questions to assist employers through the COVID-19 (coronavirus) crisis.

If your questions are not answered here, please contact us and we would be happy to assist you. Or call 1300 13 23 63 and speak to one of our experienced staff in your local office.

Why are your offices still open?
What health and safety measures have you put in place in your offices?
What is the JobKeeper Payment and is my business eligible?
Where can my staff get more information about the JobKeeper Payment?
My business is financially distressed – what support is available?
What advice is available to help my business through this crisis?
I am a sole trader who has lost business- is there support for me?
I need cash flow assistance for my business?
I need help transitioning displaced staff to a new job – what do I do?
I need help to keep my apprentices and trainees – is there support available?
I need to find new staff – how can MatchWorks help?
I need to recruit staff – what’s the safest way to interview candidates?

Why are your offices still open?

Our services are needed now more than ever to support our local communities. That’s why our offices are still operating across Australia predominantly via phone and online services, and with extra health and safety measures in place.

We continue to closely follow the expert advice and direction from State and Federal Governments, and will remain committed to serving you for as long as we can in these uncertain times.

There are many practical ways our teams can continue to assist you during this challenging time. Please reach out to your Employment Consultant if you need support or have questions – either via 📞 phone (1300 13 23 63) or 📧 email.

Only if it’s absolutely essential, should you attend your local office (and strict social distancing and hygiene practices are in place).

What health and safety measures have you put in place in your offices?

Our services are currently being delivered via phone, email or video-conference to keep our staff and clients as safe as possible.

Only if it’s absolutely necessary to have a face-to-face appointment will our staff arrange an onsite appointment.

All MatchWorks staff are implementing strict social distancing and hygiene practices in accordance with latest Government advice. Visitors to our sites must comply with these vital health and safety measures.

In addition, staff and visitors must not enter our offices if you experience any of these symptoms:

  • Fever
  • Cough
  • Sore throat
  • Shortness of breath

AND

  • Travelled internationally in the 14 days before getting sick

OR

  • Had contact with someone diagnosed with or suspected of having coronavirus in the 14 days before getting sick.

Here is a helpful Australian Government video about how to help stop the spread.

What is the JobKeeper Payment and is my business eligible?

Under the JobKeeper Payment, businesses impacted by the Coronavirus will be able to access a subsidy from the Government to continue paying their employees. Affected employers will be able to claim a fortnightly payment of $1,500 per eligible employee from 30 March 2020, for a maximum period of 6 months. Read this fact sheet to find out if your business is eligible.

Where can my staff get more information about the JobKeeper Payment?

If your staff are asking for more information about the JobKeeper payment, this fact sheet will help > JobKeeper.

My business is financially distressed – what support is available?

A $130 billion JobKeeper Payment to support businesses affected by the economic impact of coronavirus has just been announced. Under the JobKeeper Payment, businesses impacted by cornavirus will be able to access a subsidy from the Government to continue paying their employees. Affected employers will be able to claim a fortnightly payment of $1,500 per eligible employee from 30 March 2020, for a maximum period of 6 months. Find out more.

Read this fact sheet to find out more about temporary relief support available to businesses.

What advice is available to help my business through this crisis?

The Australian Government has developed some practical support information for employers to help them through this crisis. Click the links below to read the latest advice for employers.

Support for employers information sheet and web page

Advice to employers information sheet

I am a sole trader who has lost business- is there support for me?

Yes – click this link to find out more.

I need cash flow assistance for my business?

Cash flow assistance is available for small and medium sized businesses, not-for-profits (including charities) and businesses skilling apprentices and trainees. Read this information sheet to find out more.

I need help transitioning displaced staff to a new job – what do I do?

This information sheet for newly registered job seekers outlines support available for people whose jobs have been impacted by COVID-19.

I need help to keep my apprentices and trainees – is there support available?

As part of the economic response to the Coronavirus (COVID-19), the Australian Government is providing wage subsidies up to a maximum value of $21,000 per apprentice or trainee. Read this information to find out more.

I need to find new staff – how can MatchWorks help?

Some industries have experienced an increased demand due to the COVID-19 crisis. This includes jobs in health and care sectors, cleaning, transport and logistics, some areas of retail, mining and mining services, manufacturing, agriculture and government sectors.

If your business needs staff, we can help you:

  • Screen and shortlist the right candidates for the job
  • Set up video interviews
  • Access wage subsidies and
  • Provide ongoing support after your new employee starts work and settles into the job.

Find out more here.

Our service is no cost and we have more than 130 offices around Australia. Contact us to find our more.

I need to recruit staff – what’s the safest way to interview candidates?

Video Interviews are a great way to interview for roles during the coronavirus pandemic and MatchWorks has partnered with FaceCruit to help bring this technology to you.

In addition to the current health and safety benefits, some of the other pluses include flexible scheduling, greater time efficiency and a speedier hiring process.

If you would like to test or find out more about video interviews, get in touch with us to find out how it can work for you.