COVID update for NSW job seekers

Access MatchWorks services online or over the phone

Following the restrictions changes announced on Wednesday 7th July, we encourage job seekers in NSW to reach out to your local office for assistance as needed, including mental health support. We’re here to assist you through this challenging time and continue to offer our services online and via the phone.

If a face-to-face appointment is needed, please contact your local office for assistance.

Mutual obligations on hold

Please note the temporary suspension of mutual obligations in NSW has been extended and will remain in place until Tuesday 20 July 2021 inclusive.   

This suspension applies to job seekers in jobactive, Online Employment Services, Disability Employment Services and participants in ParentsNext who live or are serviced in the areas of:

  • Bayside
  • Blue Mountains
  • Canada Bay
  • Central Coast
  • City of Sydney
  • Greater Sydney
  • Inner West
  • Randwick
  • Shellharbour
  • Waverley
  • Wollongong
  • Woollahra

This means job seekers and participants in these areas will not face payment suspensions or financial penalties for failing to meet their mutual obligation requirements that are due, or arranged to occur, during the suspension period.  Please visit the Department of Education, Skills and Employment website for more information.